LEGAL

Terms of Service

Last updated: 24 August 2026

1. About us

RAAK Consulting Ltd (Company Number 10938878) is a United Kingdom technology consultancy providing services including cloud computing, software development and engineering consultancy.

2. Consultancy engagements

The precise scope, deliverables, timetable, fees and responsibilities for any consultancy engagement will be agreed separately with the client, whether in a proposal, statement of work, purchase order, contract, email agreement or other written commercial arrangement.

3. Fees and payment

Fees are payable in accordance with the payment terms agreed for the relevant engagement or stated on the applicable invoice. Where payment is accepted through a third-party payment provider, the transaction may also be subject to that provider's terms.

4. Cancellations and refunds

Consultancy services are supplied on a business-to-business basis unless expressly agreed otherwise. RAAK Consulting Ltd does not operate a general refund policy. Any cancellation, credit, refund or adjustment will be determined by the specific terms agreed for the relevant engagement and any applicable legal requirements.

5. Client responsibilities

Clients are responsible for providing timely access to information, systems, personnel, approvals and other resources reasonably required for delivery of the agreed services.

6. Intellectual property

Ownership and licensing of project-specific deliverables will be governed by the terms agreed for the relevant engagement. Unless expressly transferred, RAAK Consulting Ltd retains ownership of its pre-existing materials, methodologies, know-how, tools, templates and general technical expertise.

7. Confidentiality

Each party should treat confidential business or technical information received from the other party as confidential and use it only for the purposes of the relevant engagement, subject to any more specific confidentiality terms agreed between the parties.

8. Third-party services

Technology projects may involve third-party software, cloud platforms, hosting providers, APIs or other services. Availability, security, pricing and performance of third-party services remain subject to the relevant third-party provider's terms and systems.

9. Liability

Any warranties, limitations of liability, indemnities or service commitments applicable to a consultancy engagement will be governed by the specific written terms agreed for that engagement. Nothing in these website terms is intended to exclude or limit liability where doing so would be unlawful.

10. Website information

Information on this website is provided for general information about RAAK Consulting Ltd and its services. It does not constitute technical, legal, financial or other professional advice for any particular situation and does not itself create a client relationship.

11. Governing law

Unless otherwise agreed in writing for a specific engagement, these website terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, subject to any mandatory legal rights that apply.

12. Contact

For enquiries about these terms, contact akachukwuugwa@gmail.com.