LEGAL

Privacy Policy

Last updated: 24 August 2026

1. About this policy

This Privacy Policy explains how RAAK Consulting Ltd (Company Number 10938878) (“we”, “us” or “our”) handles personal information when you contact us, engage our consultancy services or otherwise interact with our business.

2. Information we may collect

Depending on how you interact with us, we may collect:

• your name, job title and organisation;
• email address, telephone number and other contact information;
• information you provide in enquiries, project discussions or correspondence;
• commercial and billing information required to administer an engagement; and
• technical information that may be collected automatically by our website hosting provider.

3. How we use personal information

We may use personal information to:

• respond to enquiries and communicate with prospective or existing clients;
• provide and administer consultancy services;
• manage contracts, invoices, payments and business records;
• comply with legal, regulatory, tax and accounting obligations; and
• protect our business, systems and legal rights.

4. Legal bases

Where UK data protection law applies, we process personal information where necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, or where we have a legitimate business interest that is not overridden by your rights.

5. Sharing information

We do not sell personal information. We may share information with service providers such as payment processors, accountants, professional advisers, hosting providers or other suppliers where reasonably necessary to operate our business or deliver services. We may also disclose information where required by law.

6. Payments

Where payments are processed through a third-party payment provider such as Stripe, that provider may collect and process payment information in accordance with its own privacy terms. RAAK Consulting Ltd does not need to store full payment card details when a third-party payment processor handles the transaction.

7. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax and contractual requirements.

8. Your rights

Depending on the circumstances, you may have rights under UK data protection law to request access to, correction of, deletion of, or restriction of the processing of your personal information, and to object to certain processing.

9. Contact

For privacy enquiries, contact: akachukwuugwa@gmail.com.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated revision date.